Effective Date: 12/12/2025

iHDM Info Technologies LLP ("iHDM Info Technologies", "Website,or "We") operates the website [https://ihdmindia.com/] and provides various services ("Services").

This privacy policy outlines the ways in which iHDM Info Technologies utilizes and safeguards any data you provide while navigating this website. We are dedicated to maintaining the confidentiality of your personal information. If we request specific details that allow you to be identified, we guarantee that such data will be handled strictly according to the terms of this policy.

iHDM Info Technologies Data Products reserves the right to modify this statement periodically by updating this page. We recommend reviewing this section occasionally to stay informed of any updates. This policy has been in effect since December 12, 2025.

Introduction & Scope

This policy applies to all individuals ("Data Principals" or "you") whose personal data is processed by the iHDM Info Technologies (which is a "Data Fiduciary" under the DPDP Act). This includes users of our website, clients, partners, and employees.

By accessing or using our Services, you signify your acceptance of this Privacy Policy. If you do not agree with the terms of this policy, please do not use our Services.

Personal Data We Collect

This information is collected when you interact with us, such as:

• Identity Data: Name, date of birth, gender, photograph.

• Contact Data: Email address, mailing address, telephone number, mobile number.

• Professional/Business Data: Company name, designation, business email, business contact details.

• Content Data: Information you provide when contacting customer support, submitting queries, or leaving feedback.

Automatically Collected Information

When you use our website or Services, we may automatically collect:

• Technical Data: Internet Protocol (IP) address, device type, operating system, browser type, time zone setting.

• Usage Data: Information about how you use our website, pages viewed, time spent, and referral source.

Information from Third Parties

iHDM Info Technologies may receive information about you from third parties, such as business partners, social media platforms, or public databases, provided they are legally permitted to share such information.

How We Collect Your Data

• Direct Interactions: Through online forms, email correspondence, telephonic conversations, application submissions, and client onboarding processes.

• Automated Technologies (Cookies): We use cookies, web beacons, and similar tracking technologies to analyze trends, administer the website, track users’ movements around the site, and gather demographic information. (See Section 7 on Cookies.)

• Third-Party Sources: From analytics providers (e.g., Google Analytics), and through integrations with other services.

Disclosure and Sharing of Personal Data

iHDM Info Technologies will not sell, rent, or trade your Personal Data or SPDI to third parties. iHDM Info Technologies may disclose your information to the following categories of recipients only for the stated purposes and under appropriate contractual safeguards:

• Affiliates and Group Entities: For business operations, internal reporting, and service provision.

• Third-Party Service Providers (Data Processors): Vendors who perform services on our behalf, such as cloud hosting, payment processing, marketing services, and IT support. These third parties are contractually bound to process the data only as per our instructions and to maintain confidentiality and security.

• Legal & Regulatory Authorities: When required by law, court order, governmental request, or to comply with a legal obligation.

• Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred, provided the new entity adheres to similar privacy practices.

Cookies and Tracking Technologies

Our website uses "cookies" and similar tracking technologies to enhance your experience. A cookie is a small text file placed on your device.

• Types of Cookies: We use session cookies (temporary, erased when you close your browser) and persistent cookies (remain on your device for a set period).

• Purpose: To remember your preferences, analyze site traffic, and deliver personalized content.

• Control: You have the option to manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Data Security and Retention

A. Security Practices

iHDM Info Technologies is committed to taking reasonable security practices and procedures as mandated under the SPDI Rules and DPDP Act. We have implemented appropriate technical, physical, and managerial security measures to protect your Personal Data and SPDI from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Access control measures.

• Secure server hosting and data encryption.

• Regular security audits and updates.

B. Data Retention

We retain your Personal Data only for as long as is necessary to fulfill the purposes for which it was collected, to satisfy any legal or reporting requirements, or until you withdraw your consent (unless retention is required by law). Once the purpose is served, we will cease to retain the personal data or take steps to anonymize it.

Your Rights as a Data Principal (DPDP Act)

As a Data Principal, you have the following rights regarding your personal data:

• Right to Access and Information: The right to request information about the processing of your personal data and to obtain a summary of such data.

• Right to Correction and Erasure: The right to request the correction of inaccurate or misleading personal data and the completion of incomplete personal data. You also have the right to request the erasure of your personal data where its continued retention is no longer necessary for the specified purpose.

• Right to Grievance Redressal: The right to have your grievances addressed by the designated officer.

• Right to Nominate: The right to nominate a person who shall exercise your rights in the event of your death or incapacity.

• Right to Withdraw Consent: The right to withdraw your consent at any time, which shall not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact the Grievance Officer using the contact details provided in Section 11.

Policy Updates

iHDM Info Technologies reserves the right to modify this Privacy Policy at any time. We will notify you of any material changes by posting the new policy on this page. We encourage you to review this policy periodically.

Contact Us: 

iHDM Info Technologies LLP

Email Address: info@ihdmindia.com

Postal Address: New Delhi 

We will endeavor to respond to your grievance or query within a reasonable timeframe as mandated by law.